Privacy Policy

Privacy Policy

When you perform any action, your IP address information will be recorded in our database.

Our website will not store or use your personal data for any purpose other than this Privacy Policy and Terms of Service.

Due to the nature of the visa application process, information (such as name, surname, passport, identity information) or documents you send us through the visa application form will be recorded on our web server.

Your personal data is only shared with the Republic of Indonesia Ministry of Foreign Affairs.

We will not use the personal information stored on our website for any other purpose, only for processing your visa application. Our website treats this information as confidential and implements high-level security measures on the web server to prevent unauthorized access. However, in the event of any potential cyber attack; our website assumes no responsibility if your personal information is accessed by unauthorized third parties.

Due to filling out any form on our website; you may receive SMS messages about your visa application process to the phone number you specified in the form.

Our website may use technical communication files between the web server and visitors. These files are called Cookies. Our visitors can accept or reject these cookies by changing their browser settings according to their preferences.